Privacy Policy

Personal Information Protection Policy
We recognize that it is our social responsibility to properly manage and use the personal information we receive. Therefore, we have established the following policy and will actively and continuously protect personal information.

1. We will comply with laws, regulations, national guidelines, and other standards when handling stored personal information.
2. We will acquire personal information appropriately and will not use or provide it beyond the scope of its intended use.
We will also strive to delete such personal information promptly when it is no longer necessary.
3. We will continuously review and correct employee training, internal systems, system security, etc. to prevent unauthorized access to, loss, destruction, falsification, or leakage of personal information we receive.
4. When outsourcing the handling of personal information we receive, we will select companies that are committed to protecting personal information and enter into a personal information protection agreement. Furthermore, customers will only provide the minimum amount of personal information necessary and will supervise the personal information protection system. 5. We and our partner companies will introduce various useful information through the various services we operate. If you do not wish to receive such information, we will promptly discontinue such information and wait for processing. 6. We will manage the personal information we hold to ensure it is accurate and up-to-date to the extent necessary for the purpose of use. Furthermore, when we receive requests for information inquiries or corrections, we will promptly correct any errors in the information. 7. We will respond promptly, appropriately, and sincerely to complaints and inquiries regarding personal information. 8. We will formulate personal information protection regulations, improve and implement them, conduct regular audits and reviews, and strive for continuous compliance and improvement.

Established October 1, 2024

Otsuka Shoji Co., Ltd.

Handling of Personal Information
1. Personal Information Collected
In accordance with the Personal Information Protection Act, we may collect and use your personal information from third parties without your consent, except when we receive publicly available information from third parties without your consent. No. The main personal information we collect is as follows:

Customer attribute information such as name, date of birth, address, telephone number, and email address
Payment information (product purchase records)
Inquiry information collected through call centers, etc.
Service usage information (device ID, device OS information, usage status, operation, settings information, device location information: GPS location information, Wi-Fi location information, Bluetooth location information, etc. (including cookie acquisition information))
2. Purpose of Use of Personal Information
We will use the collected personal information for the following purposes.
Furthermore, we will not use your personal information beyond the scope of the intended purpose without your consent.

Register as a member of our customer service.
To provide you with information about stores, products, and services through our service.
To identify you when providing services.
Please register your credit card information, which is necessary to use the payment function of our service.
To use POINTS on our service, you will need to log in, integrate your point card, etc., and display your balance.
To analyze and investigate the usage of our service and improve its quality.
To display advertising, publicity, and promotional information based on your usage of our services, login information, location data, purchase history, etc.
To verify your identity when using our services and respond to your inquiries.
3. Outsourcing of Personal Information Processing
We may outsource the processing of personal information we collect from you to external companies. We will not outsource the handling of personal information except to the extent necessary to achieve the purposes of use specified by you.

4. Provision of Personal Information to Third Parties
Your personal information will not be provided to third parties except in the following cases:

We will provide it to third parties with your consent.
When required by law
When it is necessary to protect life, body, or property, and it is difficult to obtain your consent.
When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain your consent.
When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out such a purpose. Obtaining your consent regarding matters specified by law may hinder the completion of a transaction.
In the event of a company's business succession due to a merger, corporate split, share exchange, or other reorganization or business transfer.

5. Regarding the Voluntary Acquisition of Personal Information
While entering or recording personal information is optional, if you do not provide some of your personal information, we may not be able to identify you and may not be able to respond to your requests.

6. Regarding the Handling of Personal Information in Recruitment Activities.
We will not use personal information acquired during recruitment activities for any purpose other than recruitment and selection.

7. Regarding the Disclosure, Change, and Suspension of Use of Personal Information.
In any of the following cases, we will notify you, disclose, change, add, delete, suspend use, erase, or suspend the provision of your personal information, depending on the purpose of use.

We will disclose personal information held by you at the request of you or your authorized representative. However, we may not disclose all or part of the content if any of the following would result from such disclosure:
1. When there is a risk of harming the rights and interests of customers or third parties.
2. When there is a risk of a significant impact on our business operations.
3. When there is a risk of violating other laws and regulations.

We will promptly correct any errors in the personal information you provide.
We will promptly cease use of your personal information if you or your agent requests that we cease use of your personal information.
If you request disclosure, we may charge you a separate fee.
When you request disclosure, we will require a copy of your official identification (driver's license, health insurance card, passport, resident registration card, etc.).
For inquiries about personal information, disclosure, etc., please contact our personal information consultation desk.
8. Personal Information Management
We comply with laws, industry guidelines, internal regulations, etc. regarding personal information, and have appointed a management officer. Please exercise due care. We also strive to keep your personal information accurate and up-to-date, and implement appropriate management measures to prevent unauthorized access, loss, destruction, alteration, and leakage of your personal information. Examples of our specific management measures are as follows:

We provide ongoing in-house training on the protection and appropriate handling of your personal information.
We regularly conduct appropriate audits and review our management system for personal information protection.
9. Other
Your personal information will be provided upon your request. However, if you are unable to provide certain information, you may not be able to use our services.
We may record telephone conversations with you to improve the quality of our telephone responses to orders and inquiries and to accurately understand the content of the conversations.
10. Cookie Information
In order to improve the convenience of our services and to improve our services, we may collect statistical and advertising information about website browsing behavior when using our services. Your cookie information.

Cookie information refers to cookies stored on your computer and used when you return to our website or a website accessed through our services that uses your personal information. This data identifies the computer used by a customer and displays information specific to that customer.
You can change the settings for sending and receiving cookies in your computer's browser. However, if your browser is set to reject all cookies, our website and services may not function properly. Please note.
To use advertising services provided by third-party companies, third parties may collect and use your access history information and website information for our membership services via cookies, etc. (You can opt out of advertising using access and behavior history information obtained by third-party advertising services.)