For returns or exchanges, please fill out the necessary information below and return the item. After confirmation from our customer service, you will receive an email with instructions on how to return the item.
The following returns and exchanges are accepted: ●Returns and exchanges due to product defects. ●Returns and exchanges due to customer convenience. ●Resends and exchanges due to incorrect or incomplete shipping.
Please check the following pages in the User Guide before applying for acceptance conditions: - Regarding defective products and incorrect shipping- Regarding size and color exchanges- Regarding returns due to customer convenience. Even if your application has been submitted, we may not be able to accept returns that do not meet the conditions.
Please be sure to wait for a reply by email before proceeding with your return.
